My husband and I embarked to change our railroad tie retaining wall to a terraced block wall. We had hired a contractor; who turned out to be unscrupulous. After much shopping around we settled on Patterson Block. We told Patterson’s of our dilemma.
We knew nothing of building a block wall and the blocks were also too heavy for us to lift. We had a younger friend who agreed to help us finish this wall. He went to Patterson’s and they gave him instructions, advice and even a trip to our home to make sure we were going in the right direction with this endeavor.
Now, had we bought this block from a “ big business”, like Home Depot or Lowe’s, we would have done just that…bought block. There would have been no helping or caring. They are just in the business of selling, that’s what they do. We are so grateful for having bought from a family business, you literally saved us.